As our 30th-anniversary celebrations have continued throughout the year, we asked our customers why they enjoy working with Scott Group. Here’s what they had to say:
“Your products and service levels have been immaculate.”
Howdens
“We have been working successfully with Scott Pallets for a number of years, and our supplying site and key account manager continue to provide an excellent and reliable service.”
Vaillant Group
“We find the professional approach, flexibility and prompt service to be fundamental in making our decision to use Scott Pallets our preferred supplier for export pallets.”
Arla Foods
“Through collaborative working, we have worked on a number of initiatives and identified innovative ways of reducing cost throughout the supply chain.”
Smurfit Kappa UK
“The team is always friendly and helpful and most of all, have the pallets when we need them – which quite often is at short notice.
Huhtamaki UK
“Over the past five years, Scott Pallets has provided high levels of customer service with expert technical advice which has proved invaluable to my role.”
B&Q
“The whole Scott Packaging team works together to fulfill our needs in a very positive, pro-active and professional manner whilst supplying quality products. From day one we have enjoyed an excellent relationship.”
Euramax Coated Products
“We have been trading with the Scott Group for more than ten years and would like to thank the Scott team for providing incredible service, support and value to our business. The technical support from the Scott Group was commendable, professional and much appreciated and demonstrated true dedication to customer satisfaction.”
Electric Glass Fiber UK
“Your attention to detail, quality and dynamic customer service is excellent considering the complex nature and volume of the Marshalls product range. The advice offered throughout all levels of the pallet business is invaluable especially with new product development.”
Marshalls
“The global wood packaging industry has benefitted greatly from Scott Pallets’ significant investments and thought leadership in tackling the industry’s critical issues.”
NWPCA
“We value the way Scott Packaging approached the relationship – looking for ways to really add value through the re-design process which demonstrated a great understanding of our business needs”.
Eden UK
“I’ve had a working relationship with Scott Pallets on the B&Q contract for several years now and your customer service and account management is high in quality. Your technical work and innovation is of the highest standard and you have always gone the extra mile for the customer.”
B&Q
“I have found the staff at Scott Direct to be very knowledgeable and efficient at sourcing items and providing quotations on request and I see this relationship continuing into the future.”
DH Marine
“Scott Direct always find a solution to our problems and make sure we have all that we need.”
SSE
“We are very well served by Scott Direct which is a great asset to Shetland.”
Ness Engineering
“We have worked with you for the past 16 years and you continue to do a great job in providing bespoke packaging solutions for our specialist products.
Zodiac Seats UK
“Scott Pallets has been an excellent supplier to Peacock Salt over many years and that is vitally important to us as nearly a million bags of salt are delivered on your pallets each year. Wherever we need pallets in the UK, a supply source is near at hand with the product we require.”
Peacock Salt
“You always provide us with a high level of service. Our account manager is always responsive and proactive when dealing with requests from our business.”
Aggregate Industries
“Scott Pallets was one of a number of partners we worked with, however, due to the focus on quality and service, (not forgetting they are really nice people too), it has become our sole partner as no-one else we dealt with could match the extremely high standards. Scott Pallets is the only pallet provider that I recommend to colleagues.”
Glanbia
“Scott Pallets provide an excellent and reliable service. If we need pallets at short notice they pull out all stops to make the delivery, even on a Saturday. Very flexible, helpful and professional easy to work with.”
PFF Packaging Group
“We recently started using Scott Pallets…and the quality is far better than our previous supplier; quicker turnaround times, and our account manager is always on hand to provide us with any information we require. All in all Scott Pallets is an excellent company to deal with.”
Clipper Group
“Fantastic customer service, good price and good product.”
Kingfisher Bonnington Plastics
