As a result of continuing short-term uncertainty and disruption to customer demand, to best guarantee customer service and efficiency, we have decided to partially close some of our pallet manufacturing sites for a temporary period and concentrate operations on selected key sites. This forms part of our standard business continuity measures and will have no impact on service levels.
Operationally, we remain adequately resourced, and our supply chain is more than sufficient for the current business need. All calls or emails to any partially closed site will be handled as necessary but should you experience any difficulty at all please call 01383 627100 or use the contact page on our website. In particular, as customers emerge from periods of suspended activity themselves, any advance notification will be mutually beneficial.
This notice does not concern our Scott Direct business which continues to trade as normal. The Group continues to operate as an essential business within the food, pharmaceutical, healthcare and personal protective equipment (PPE) sectors.
We hope our staff and their families, and those of our suppliers, partners and customers remain safe throughout this period.